Quality and Education Manager | Maroubra
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As a Quality Education Manager, you won't just support your team, you'll empower them to grow, thrive, and deliver care that truly makes a difference.
You'll take on a meaningful role in our welcoming 93-bed care home, where each day brings new opportunities to coach, mentor and lead with purpose. With the freedom to shape best practice and inspire others, your work will have a lasting impact.
As a Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. Conduct training needs analysis by identifying improvement opportunities, coordinate, deliver and evaluate relevant education to support remediating gaps and coaching the care home team for sustainability.
Duties
* Provide quality focused leadership and coaching
* Provide guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes
* Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice
* Identify areas of employees skills/knowledge that require further learning/competency development and create a plan to achieve this
* Ensure care home and team members are prepared through preparedness activities, and maintains currency of the Commission Entry Questions.
* Maintain the Care Home's Plan for Continuous Improvement (PCI) in collaboration with leadership team Meet monthly or more frequently with the GM and CCM's to review and track progress of PCI items.
* Complete month end Quality Indicator Report, including analysing data, discussing and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
* Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned
* Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.
* Management and delivery of the highest quality clinical care of Residents person centred care for residents, including assessment, planning, implementation, and evaluation
* Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements
Skills and Experience
* Bachelor of Nursing or Equivalent is essential with current AHPRA is essential
* Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable
* Proven track record in delivering quality clinical care, coaching, delivering training
* Ability to foster a team environment and build collaborative relationships
* Highly effective communication, leadership and relationship management skills
* An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes
The Benefits
* VIVA Happier & Healthier - our employee wellbeing program. We've got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
* Career development; You'll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
* Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
* Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
* Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it
Culture
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.
How to Apply
Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.
Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement.
To learn more about working at Bupa please visit our website:
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
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