Business Value Specialist
Splunk is dedicated to building a safer and more resilient digital world. As a key player in enterprise resilience, we help numerous organizations use our Unified Security and Observability Platform to secure and rely on their systems.
Job Description:
We seek an astute Business Value Specialist to leverage their expertise in articulating business value through compelling case studies that address customers' challenges.
Key Responsibilities:
* Engage with customers to identify and articulate Splunk's differentiators that solve their business challenges.
* Partner with field sales teams and sales leaders to support opportunities with new and existing customers.
* Develop and refine methods for articulating business value based on customer feedback.
* Conduct interviews to determine the business cases that can be realized by customers.
* Research and understand client business goals and initiatives to align Splunk solutions' value to them.
* Develop strategic business and financial analysis (e.g., Return on Investment, IRR, Payback period) in support of opportunities.
* Support onboarding processes and ongoing field enablement efforts with value consulting training, knowledge management, etc.
* Contribute to demand generation and thought leadership through executive presentations, blogs, webinars, speaking opportunities, whitepapers, etc.
* Provide account insights to key collaborators in product management, marketing, engineering, and senior leadership.
Requirements:
* Ability to understand customer needs, business challenges, and position appropriate solutions.
* Effectively build relationships with key customers at C-suite level.
* Proven experience in research, presenting, and translating customers' challenges into workable solutions.
* Strong collaboration and relationship-building skills to work effectively with cross-functional teams.
* Good understanding of how IT supports the business.
* Strong business case crafting and analysis skills.
* Ability to demonstrate consultative selling skills approach.
* Strong experience with written and verbal communication as well as presentation skills at executive level.
* Ability to demonstrate industry knowledge in multiple areas.
* Strong influencing without authority skills.
* Proven self-starter.
* Executes conscious control of time spent on specific activities to increase efficiency and productivity.
* Demonstrates ownership of job responsibilities through transparency about performance and potential challenges.
* Master's degree or Bachelor's degree or equivalent experience in Economics, Computer Science, a related field, or work experience.
* Prior experience in a consulting firm is a bonus.
* Ability to travel domestically as required.