Join to apply for the Home Care Team Leader role at UPA Aged Care Solutions
The Organisation
The United Protestant Association of NSW Limited (UPA) is a values-driven non-profit organisation dedicated to serving local communities throughout NSW, with a vision of always ensuring we have “our people by your side”.
With a staff of 1500 and a turnover exceeding $100M, UPA is a non-profit Company limited by guarantee. Our services include:
* Home Care Services
* Residential Aged Care
* Retirement Villages
The Opportunity
An opportunity has arisen to join our home care team as a Team Leader in the North Coast Region. The role involves leading and managing Care Workers in Home Care service delivery, supporting recruitment, driving team retention, and ensuring team support and supervision.
The Role
Reporting to the Home Care Manager, your responsibilities will include:
* Providing leadership and acting as a positive role model.
* Ensuring compliance with UPA’s policies, guidelines, and code of conduct.
* Maintaining a trained, qualified, and skilled workforce.
* Facilitating meetings, education, and training.
* Monitoring staff leave to meet service delivery needs.
* Maintaining the quality plan, attending audits, and supporting accreditation and quality programs.
* Recruitment, selection, orientation, and mentoring of staff.
* Ensuring a safe environment through safety audits and risk assessments.
About You
* Minimum Certificate-III in community services or relevant qualifications.
* Current First Aid Certificate or willingness to obtain.
* Ability to lead and work as part of a team.
* Current, unrestricted Drivers License.
* Understanding of Aged Care legislation and Quality Standards.
* Planning, influence, and negotiation skills.
Benefits and Perks
* Competitive salary with not-for-profit packaging options.
* Wellness Program, Employee Assistance Program, and a retention bonus.
* Membership with the Australian College of Nursing.
* Supportive work environment, flexible arrangements, and educational support.
* Opportunity to make a meaningful community impact.
Appointment is subject to background checks and medical assessments.
Interested?
Click ‘apply now’ with your cover letter and resume. For inquiries or to request a position description, email
Visit to learn more about UPA of NSW.
We welcome applications from diverse backgrounds and communities. For accessibility adjustments, contact
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