**Job Overview**
We are seeking a dedicated Customer Service Representative to join our team. As the first point of contact for patients, you will provide exceptional customer service and care while handling incoming telephone calls.
Your Responsibilities:
* Providing customer services to patients and support to referring doctors
* Managing radiology exam bookings
* Performing general clerical duties
* Efficiently managing patient records with exceptional data entry skills
* Maintaining courteous communication with other receptionists, referring doctors, and medical professionals
* Handling billing and banking tasks related to Medicare, DVA, health funds, and work cover
About Us
We are a dynamic healthcare organization that values teamwork and supports continuing professional development (CPD) to build a long-term career within our organization.
Benefits
We offer a range of benefits including discounts at major retailers, novated car leasing, corporate health insurance rates, and access to top fitness centers through our Fitness Passport program.
What We Offer
A strong culture of teamwork where you are supported by leaders and peers in a collaborative way, a variety of work arrangements offering work-life balance, and opportunities to learn new skills and grow in your career.