About the Role
Managing a portfolio of commercial accounts, you'll apply your strong negotiation and customer service skills to recover outstanding debts and maintain professional client relationships.
Key Responsibilities
Negotiate payment of overdue accounts and arrange appropriate payment plans for commercial clients
Deliver exceptional customer service while building and maintaining strong relationships
Drive the legal process in debt recovery matters, including drafting legal documents and enforcing judgments
Manage a range of matters including litigation, correspondence, phone contact, and database searches
Ensure timely and accurate completion of reports and case updates
What We're Looking For
Experience in debt recovery (commercial or consumer), ideally with skip tracing knowledge
Background in debt recovery litigation and familiarity with legal procedures (preferred but not essential)
Excellent negotiation, communication, and problem-solving skills
Working knowledge of Privacy Laws, UCCC, and relevant legislative frameworks
Previous experience in collections or a legal environment is highly desirable
A team player with a proactive and professional attitude
Perks of the Role
Hybrid work option available: Work from Home on Thursdays and Fridays (after training)
Join a supportive and collaborative team environment
Be part of a company with a strong growth trajectory and career development opportunities
If you're highly motivated with a passion for providing outstanding customer service, we'd love to hear from you.
To Apply
Submit your application now, or for any specific questions about the role, please contact Megan at
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