Claims (Insurance)| Full time role
$100,000 - $120,000 + benefits (based on experience)
Why Join Us?
At LMI Group, we are trusted advisers to the insurance industry, helping people and businesses recover when it matters most. With offices across Australia and New Zealand and more than a thousand years of combined expertise, we are known for our professionalism, independence, and commitment to service.
This is your chance to join a respected national business where you will make a difference in people's lives while developing your career in loss adjusting and claims preparation.
The Role
As a Senior Loss Adjuster / Claims Preparer, you will:
* Manage a portfolio of predominantly commercial claims along with domestic, strata and landlord claims from start to final settlement
* Conduct on-site assessments, investigating cause and extent of damage
* Provide clear, timely communication and advice to policyholders, brokers, and insurers
* Prepare detailed, high-quality reports and recommendations
* Work closely with contractors, service providers, and other experts to progress claims
* Support catastrophe response when required (national and international travel may be required)
About You
We are seeking someone who is:
* Experienced in insurance, ideally in loss adjusting or claims management (or senior claims consulting)
* Strong in report writing, analysis, and stakeholder communication
* Organised, logical, and able to meet deadlines in a fast-paced environment
* Empathetic, professional, and customer-focused
* Keen to continue professional development and contribute to team success
Qualifications & Requirements:
* Loss adjusting or related qualifications preferred (or progress towards)
* Tertiary studies in law, accounting, or related discipline highly regarded
* Current driver's licence
* Proficiency in Microsoft Office (Word, Excel, Outlook)
What We Offer
* Competitive salary package ($120,000 + benefits based on experience)
* Ongoing professional development and support towards qualifications
* Career pathways across multiple divisions within LMI Group and Aequum Adjusters
* Flexible, supportive, and inclusive work culture
* Opportunities to travel and assist with major events and catastrophe claims
How to Apply
If this sounds like your next step, please apply with your CV and a short cover letter outlining why you would be a great fit. Applications without both a CV and cover letter will not be considered.
Please answer the following questions at the bottom of your cover letter.
1. Which of the following statements best describes your right to work in Australia?
· I am an Australian citizen
· I am a permanent resident and have unrestricted working rights
· I hold a valid visa with full working rights
· I hold a valid visa with restricted working rights (e.g. student visa, limited hours)
· I require sponsorship to work in Australia
· I do not currently have the right to work in Australia
1. How many years' experience do you have in the insurance industry?
· Number of years
1. How many years' experience do you have as a Loss Adjuster, Claims Preparer, Claims Officer?
· Number of years
1. Are you available to travel nationally and internationally for this role when required?
· Yes
· Yes National
· Yes International
· No
1. Which types of claims have you personally handled or prepared? (Select all that apply)
· Domestic Property
· Commercial Property
· Business Interruption
· Liability
· Other
1. Which of the following tasks have you performed in previous roles? (Select all that apply)
· Site inspections or damage assessments
· Review and interpretation of insurance policies
· Drafting reports for insurers or insureds
· Liaising directly with insurers or loss adjusters
· Preparing financial loss calculations
· None of the above
1. How would you rate your confidence in reading and interpreting policy wordings?
· Very confident
· Somewhat confident
· Limited experience
Job Type: Full-time
Pay: $100,000.00 – $120,000.00 per year
Benefits:
* Employee mentoring program
* Professional development assistance
* Work from home
Work Authorisation:
* Australia (Preferred)
Work Location: Hybrid remote in Clayfield QLD 4011