Inclusive Hiring Statement
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
Employment Package
* Build a rewarding career with an organisation that truly puts people first
* SCHADS 5B ($ ph) + superannuation + salary packaging benefits
* Full‑time opportunity based in Maroochydore
About the Carer Gateway Program
Led by Wellways, the Carer Gateway program provides vital support to people caring for family, friends and kin across Queensland, South‑West Sydney and the Nepean Blue Mountains. Grounded in lived experience, our approach empowers carers to achieve their goals, maintain relationships and balance responsibilities.
About the Role
As a Carer Gateway Counsellor, you'll be part of a multidisciplinary team delivering in‑person counselling services that are inclusive, person‑centred and responsive to the diverse needs of carers.
Responsibilities
* Provide counselling through in‑person sessions, phone and virtual platforms.
* Travel to meet carers in their communities.
* Enjoy working in a team, office and hub location.
* Facilitate therapeutic groups and workshops.
Some days you might conduct five individual 1:1 counselling sessions and on another day you might travel to a local community centre to facilitate a Grief and Loss group for carers who have a loved one living with Dementia.
Proficiency in Microsoft Teams, Outlook and an information management system is essential, alongside your clinical skillset.
About You
We're looking for a counsellor who brings warmth, empathy and professionalism to every interaction. If you lead with curiosity, can create a safe space with compassion, think creatively and find joy at the end of a busy day, we'd love to welcome you to our team.
You should embrace change with curiosity and optimism. The Carer Gateway space is evolving, and we need a counsellor who can adapt with grace, respond with creativity and stay grounded while navigating reform.
What You'll Need
* Accreditation with one of the following:
o Australian Counselling Association (ACA)
o Psychotherapy and Counselling Federation of Australia (PACFA)
o Australian Association of Social Workers (AASW) – accredited ordinary member
* Experience with clinical therapies such as Rogerian and Cognitive Behavioural Therapy.
* Background in similar roles, ideally within large or complex organisations.
* Professional indemnity insurance.
* Valid Australian working rights.
* Current driver's licence and willingness to travel.
* Completion of the NDIS Worker Orientation Module (free online course).
* Satisfactory National Police Records Check, NDIS Worker Screening Check and Working with Children Check (Employee/Paid).
* Ability to use information management systems effectively to uphold Carer Gateway standards of timely, accurate and person‑centred service documentation.
Why Join Us
* Purpose‑Driven Culture: Be part of a team that puts people first.
* Inclusive Workplace: Foster a diverse, equitable and socially inclusive environment where everyone belongs.
* Salary Packaging Benefits: Access up to $15,899 tax‑free for expenses such as rent, mortgage or car leasing.
* Meal & Entertainment Allowance: Enjoy up to $2,650 per year in tax‑free dining and entertainment.
* Employee Assistance Program: Support for you and your family's mental health and wellbeing.
About Wellways
With over 2,000 staff and 150 volunteers across 93 sites, Wellways delivers programs and services throughout Queensland, NSW, ACT, Victoria and Tasmania. Our mission is to create inclusive communities where everyone can imagine and achieve their hopes and potential.
Application Instructions
For a confidential discussion, contact Kath Roser at (email protected).
Click here for the full position description.
Application Criteria
To apply, please submit your up‑to‑date CV and a cover letter addressing the criteria below.
* Connection to Wellways' Values – Share how you embody Honesty, Acceptance, Fairness, Commitment and Participation in your counselling practice and team collaboration.
* Therapeutic Experience – Describe your experience using Rogerian and Cognitive Behavioural Therapy approaches in diverse settings; highlight your ability to deliver counselling across in‑person, phone and virtual platforms.
* Group Facilitation and Community Engagement – Share examples of facilitating therapeutic groups or workshops and demonstrate your ability to connect with carers in community settings.
* Technology and Documentation – Outline your comfort with using information management systems and maintaining accurate, person‑centred documentation.
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to commencement.
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