**Why Join Challenger Services Group?**
- ** Attractive Salary**: $90K-$100K + super + company car + performance incentives
- ** Full-Time Stability**: Enjoy the security of a permanent role with a national industry leader
- ** Career Growth**: Be recognised, supported, and developed in a growing business
- ** Smart Systems & Equipment**:Work with advanced, cloud-based systems and industry-leading cleaning equipment that enhance safety, efficiency, and service quality
- **Supportive Culture**: Join a team that values autonomy, flexibility, and innovation. Be a part of our regular team activities, that facilitate bonding and collaboration.
- ** Perks & Benefits**:
- Exclusive discounts (Woolworths, Amazon & more)
- Access to a confidential Employee Assistance Program (EAP) for wellbeing support
- Real career progression opportunities
- Experience personal and career development by using our tailored training platform
**About the Role**
As our **Operations Manager - F&B; Services**, you’ll be responsible for stewarding services, kitchen cleaning, and related operations across Victoria. You’ll lead daily service delivery, manage teams across multiple sites, and ensure our clients receive exceptional service every time.
**Key Responsibilities**
- Oversee daily cleaning and stewarding operations across commercial kitchens and hospitality venues.
- Lead, coach, and empower your team to deliver outstanding results.
- Build strong client relationships and ensure service excellence.
- Manage rosters, budgets, and compliance with industry standards.
- Drive safety, performance, and continuous improvement initiatives.
- Provide operational reporting and insights to support business growth.
**About You**
We’re looking for someone who:
- Has a strong hospitality background - ideally five-star hotel F&B; environment.
- Has experience managing cleaning or stewarding teams across multiple sites.
- Holds a valid driver’s licence and current police check.
- Demonstrates leadership, attention to detail, and a passion for customer service.
- Understands WHS, chemical handling, and commercial cleaning processes.
- Has knowledge of the HIGA (preferred but not essential).
**About Us**
Challenger Services Group is a national leader in commercial cleaning, hospitality, security, aged care, education, and government services. We’re trusted by global tech giants, luxury hotels, and iconic institutions across Australia. Our success is built on innovation, quality, and exceptional people.
We’re expanding rapidly and looking for high performers who want to grow with us. Our team members enjoy the best of both worlds - support, recognition, and development opportunities you won’t find in a large corporation, plus the chance to shape a business that’s raising the bar on service excellence.
**Ready to Apply?