Join the team behind Australia's most iconic running events!
Pont3 is a leading Australian event management company that does big things! We are responsible for delivering some of Australia's largest mass participation events, including the TCS Sydney Marathon (the 7th Abbott World Marathon Major) and the Real Insurance Sydney Harbour 10k & 5k.
Our vision is inspiring activity to view sport as a force for good. Diversity, inclusion, and wellbeing are at the heart of our events and our company culture. We offer a supportive team environment where we celebrate our achievements together.
About the Role
We are looking for a motivated, agile, and resourceful Registration Support Officer to join our Event Services team for a 4-month contract (1 June – 30 Sept 2026). This is an ideal entry‐level role for someone who has a passion for events and fitness. You will be the face and voice of our major events, providing exceptional customer service to participants and vital administrative support to our wider team.
What You'll Be Doing
* Event Administration: Process event changes, withdrawals, and refunds in accordance with event policy.
* Stakeholder Support: Assist international travel partners, charity partners, and sponsors with entry management.
* Marketing & Tech Assistance: Support the Marketing Team with website and online support system updates.
* Event Day Operations: Assist with setting up registration areas (including laptops and iPads), briefing and managing volunteers, and allocating race bibs on‐site.
* Office Coordination: Manage clerical tasks such as booking couriers and meeting rooms through the central booking system.
* Participant Relations: Act as the key contact for all queries via email and phone, delivering solution‐driven communication and maintaining long‐term relationships.
Who You Are
No previous event experience is required for this role! We are looking for a team player who meets the following criteria:
* Based in Sydney: You are permanently based in Sydney and have the right to work in Australia.
* Experienced: You have a minimum of 2 years' general administration experience within an office environment.
* Strong Communicator: You are fluent in English with exceptional verbal and written communication skills.
* Tech Proficient: You have strong computer skills in MS Office and familiarity with CRM systems or databases.
* Detail‐Oriented: You possess excellent time management skills and a level‐headed, calm demeanour.
* Flexible: You are prepared to work weekends and some before/after‐hours shifts during busy event periods.
Why Join Us?
* Iconic Events: Be a part of delivering world‐class events like the TCS Sydney Marathon.
* Prime Location: Work in a modern, light, fully serviced private office in Circular Quay, near all public transport (train, light rail, buses, and ferry).
* Great Culture: Join a friendly and supportive team environment.
Want to work on iconic Australian events? Submit your application and covering letter via this link now!
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