Job Title:
A skilled medical professional sought to provide front-of-house support in a dynamic healthcare environment.
About the Role:
We are looking for an individual with excellent communication skills and a caring attitude to join our team. As a Medical Receptionist, you will be responsible for ensuring a positive experience for patients, referrers, and other customers through exceptional customer service and administrative support.
* Greet patients warmly and assist with check-in procedures to create a welcoming atmosphere.
* Respond promptly to phone calls and handle inquiries professionally to maintain a high level of customer satisfaction.
* Contribute to smooth clinic operations by effectively managing appointments and patient flow during business hours.
Key Attributes and Responsibilities:
* Demonstrate clear and empathetic verbal and written communication skills to interact with patients and colleagues.
* Provide exceptional customer service, prioritizing the needs of patients and maintaining a patient-centric approach.
* Utilize strong organizational abilities to manage multiple tasks, appointments, and patient flow in a fast-paced environment.
* Show flexibility to adapt to changing priorities and work effectively as part of a team.
* Multitask efficiently in a dynamic environment, balancing competing demands while maintaining a high level of quality and productivity.