Randstad is currently seeking several experienced administration officer APS4 to join a high-performing federal government team.
Labor Hire | Canberra, ACT | 3 months
Position description
Responding to customer enquiries via phone and email
Liaising with internal and external stakeholders
Monitoring shared inboxes
Maintaining spreadsheets, trackers, and databases
Managing tasks and queues based on established processes
Reviewing case information to support risk assessments
Processing requests in line with relevant security policies
Updating and maintaining web-based customer portals and websites
Drafting and reviewing both internal and external communications
Coordinating and scheduling meetings with stakeholders
Providing support to key stakeholders and high-level clients
Delivering high-level customer service
Key Capabilities
Demonstrated customer service experience
Strong attention to detail
Proficiency in Microsoft Office Suite and Adobe Acrobat
Excellent written and verbal communication skills
Effective time management and organisational abilities
Position Requirement / qualification
Australian citizen
Baseline Clearance
If you would like to be considered for these roles, this is a great prospect to tell Randstad about you.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Administration, Customer Service, Inbox Management, Stakeholder Engagement, High attention to details
qualifications
Australian citizen
education
Secondary School/High School