Head of Practice - NDIS Services (ILO, Respite & CP)
Join EllieB's and Lead with Purpose - Supported Independent Living (Individual Living Options), Respite and Community Participation.
Are you an experienced senior leader passionate about delivering exceptional disability services?
EBL Disability Services Inc., proudly known as EllieB's, is seeking a dynamic Head of Practice to champion excellence across our direct care services. This is a rare opportunity for a seasoned leader with deep expertise in NDIS practice and developmental disability to drive quality, compliance, safety and person‑centred outcomes for people with disability.
The Head of Practice leads a dedicated team to oversee the operational delivery of Individualised Living Options (ILO), respite, and community participation (CP) services, ensuring compliance, quality outcomes, and alignment with NDIS Practice Standards. In this role, they champion safe, inclusive, and person‑centred approaches that empower people with disabilities—to live their best life with confidence, dignity, and the opportunity to thrive.
What we offer
* Generous remuneration with superannuation and salary packaging benefits
* Fully maintained company vehicle
* Company laptop and phone
* Modern contemporary office environment
* Inclusive employer embracing diversity and uniqueness in the workplace
About Us
EllieB's is a well‑established, not‑for‑profit provider of residential and support services for people with disability across South Australia. Proud to be quality‑assessed and certified, we take immense pride in being a name associated with high‑quality services and ongoing innovation for clients.
We are respected, trusted, and committed to high‑quality, person‑centred care. With a focus on innovation and compliance, we empower individuals to live independently and thrive.
We also take pride in providing an inclusive team environment that nurtures personal and professional development for our staff. Our commitment means ensuring that our team members receive a high level of care in a culturally and linguistically diverse and inclusive workplace.
The Role
As Head of Practice, you will oversee service delivery, ensure compliance, efficiency, and best practice. You will lead the Practice and Compliance teams to achieve participant goals, drive engagement, and optimise safe processes. You will support the Chief Executive Officer to achieve organisational objectives and ensure alignment with our core values and strategic vision, whilst adhering to NDIS standards and DCP requirements.
Reporting to the CEO, your duties will include:
* Contribute to strategic engagement for the organisation.
* Oversee programs with a focus on compliance and quality.
* Coordinate successful audits and assessments.
* Establish, monitor, measure, and report on key criteria.
* Report on performance and areas for improvement.
* Foster proactive communication with internal and external stakeholders to ensure transparency, alignment, and ongoing engagement with organisational progress and priorities.
* Lead and develop teams and individuals to foster a positive, culturally safe, high‑performance, and participant‑focused culture.
About you
To be successful in this role, you will need the following:
* Experience overseeing teams tasked with keeping adults, children, and young people with disability safe, whilst providing high‑quality care.
* Extensive experience/knowledge of complex autism and developmental delay.
* Comprehensive knowledge of NDIS and DCP frameworks and standards.
* An understanding of the NFP sector and the delivery of impactful services.
* Passion for advocacy, social impact, and empowering individuals with disabilities.
* Tertiary qualifications relevant to the role (minimum degree in disability, health, or community services).
* Minimum 3 years of experience in a similar role, managing supported independent living, respite services, and community programs.
* Proven success in direct management of culturally diverse teams.
* Eligibility to work in Australia.
* Both an NDIS Worker Check (NDISWC) and a Working with Children Check (WWCC).
* A full and unencumbered driver's licence.
* National Police Clearance.
* A successful pre‑employment medical assessment (which is arranged by the employer).
Application Questions
* Which of the following statements best describes your right to work in Australia?
* Do you have experience working in the not‑for‑profit sector?
* How many years' experience do you have as a Head of Practice?
* Do you have a current Working With Children (WWC) Check?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have a current NDIS Worker Screening Check?
* Do you have experience working with people with autism spectrum disorder?
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