Job Summary
We are seeking a dedicated and compassionate professional to join our team as a Case Manager.
Key Responsibilities
* Provide psychosocial support to clients with complex needs through advocacy and referral pathways.
* Coordinate case plans, monitor progress, and maintain compliance with relevant standards and legislation.
* Facilitate client visits, monitor quality interactions, and produce professional reports.
* Recruit, assess, review, and train carers to maintain required standards aligned with client case plans.
* Maintain accurate and up-to-date client records.
* Engage stakeholders through positive relationships and clear communication of roles and responsibilities.
* Monitor risks and progress towards agreed case plan goals with achievable outcomes.
* Contribute to continuous improvement by assisting with policies, procedures, and work practices.
* Ensure compliance with funding body requirements, organisational policies, and evidence-based strategies.
* Promote cultural awareness and respect, including consideration for Aboriginal and Torres Strait Islander peoples.
* Participate in professional development, training, and safety initiatives.
Required Skills and Qualifications
* Rlevant tertiary qualification in Social Work, Psychology, or Welfare/Community Services.
* Demonstrated case management experience specifically in working with children.
* Current NSW Driver's Licence and WWCC.
* Demonstrated skills in assessment and casework.
* Previous experience in a similar role.
* Excellent written and verbal communication skills.
* Strong analytical ability to apply legislation and policy to practice.
* Intermediate computer skills, including MS Office.
Benefits
* Flexible work options to support work-life balance.
* Salary packaging – up to $15,900 tax-free income, plus $2,650 for meals and entertainment.
* Ongoing professional development and leadership training.
* Discounts at over 400 retailers and access to Fitness Passport.
* Employee Assistance Program for you and your family.
About Us
We are a well-established organisation that provides meaningful opportunities and choice – for the individuals and communities we support, and for the dedicated people who make it happen.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds.