Regional Express Rex is seeking experienced customer service professionals to join their team as Contact Centre Consultants in Orange, NSW. These temporary positions are available on a 12-month contract.
The successful candidates will be responsible for:
* Providing exceptional customer service over the phone
* Handling inbound reservation sales and ticketing functions
* Supporting travel agents and Rex airport locations
* Assisting internet customers
* Prioritizing tasks and managing multiple responsibilities simultaneously
To be considered for this role, applicants must possess:
* Excellent communication and problem-solving skills
* A positive attitude and ability to work effectively in a team environment
* Availability to work shifts and rotating rosters
Successful applicants will receive comprehensive training and remuneration according to the Regional Express Airline Services Collective Agreement 2018-2021, Level 2A.