• Field-based role with a variety of tasks
• Supportive team in a contemporary and welcoming organisation
• Competitive salary with $15,900 tax-free annually
Join a high-performing team in a role that keeps you actively engaged across our extensive portfolio. BHC is an independent, not-for-profit developer, owner, and manager of affordable and community housing. We provide affordable housing to vulnerable community members and aim to significantly grow this provision.
This is a rare and exciting opportunity to join us in making a meaningful difference. The Tenancy Services Associate will support our Tenancy and Residents and Communities teams, assisting with tenancy management, property visits, administrative tasks, and supporting safe, secure, and sustainable tenancies.
The role involves:
1. Undertaking viewings for new tenants and routine inspections
2. Supporting staff by maintaining a professional presence with tenants
3. Using negotiation and de-escalation strategies
4. Utilising technology for remote viewings
5. Generating tenancy-related documentation
6. Reviewing CCTV footage where authorized
7. Delivering documents to tenants
8. Participating in tenant engagement events
9. Accurate record-keeping
10. Providing administrative and operational support
11. Identifying tenants in need of support and making referrals
This position is based in central Brisbane, with some fieldwork at properties within driving distance. Access to company vehicles and Uber is available.
Ideal candidates will have:
* Strong administrative and computer skills
* Experience managing challenging situations with empathy
* A social justice mindset respecting tenants' circumstances
* Experience with de-escalation
* Physical engagement and proactive problem-solving skills
* Resilience and a good sense of humor
We offer career growth, professional development, a positive work culture, flexible work options, and various benefits including salary packaging, wellbeing days, and parental leave.
For more information, visit the Careers section of our website.
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