Effective leadership and management of a high-performing workshop team are key to ensuring the smooth operation of our workshop.
Key Responsibilities:
* Coordinate daily activities, including job scheduling and task delegation to maximize efficiency
* Manage the workshop team, providing ongoing training and performance feedback to ensure individuals meet their full potential
* Liaise with customers, addressing their concerns and queries in a professional manner
* Maintain accurate records of workshop activities to support business decision-making
* Review and optimize workshop processes for continuous improvement and productivity growth
The ideal candidate has extensive experience in workshop control or management within the automotive industry, strong technical knowledge, excellent communication skills, and proficiency in relevant software systems.