Office Management Position | Casual | Work from Home | Preferably Brisbane-Based
About Us
We're Uziel Services, a Brisbane-based electrical and air-conditioning business. We're small but growing quickly, with a team that values quality, honesty, and keeping things simple. We've recently been recognised with the 2024 Logan Business Distinction Awards for Building & Construction and New & Emerging Business.
We're not a big corporate — which means you won't get lost in layers of departments. What you will get is a small tight-knit team who relies on you to keep things moving, clients happy, and jobs on track.
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About the Role
We're looking for a reliable office management administration expert to join us on a casual basis hours per week). This is a remote role, designed to suit highly organised school mums or similar who want stable hours, flexibility around school pick-up/drop-off.
Hours
* 9:00am – 2:00pm approx.
* Monday to Friday (approx. 25 hours total per week)
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What You'll Do
* Follow & improve our company SOP's
* Answer calls and emails using our VOIP system
* Manage inboxes, book jobs, and update schedules in Tradify
* Keep tasks and workflows on track in Asana
* Send and follow up quotes and invoices through Xero
* Liaise with trades, suppliers, and clients so nothing falls through the cracks
* Help keep records, licences, and compliance documents organised
* Provide day-to-day admin support so the team can focus on the tools
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What You'll Need
* A laptop or desktop computer (up-to-date and reliable)
* Headset/headphones with microphone (for VOIP calls)
* Reliable internet connection (broadband or NBN)
* Webcam for occasional online meetings
* A quiet space to work from home
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Skills & Experience
* Previous experience in email management, client contact, and scheduling
* Confidence liaising with tradespeople and customers
* Good organisational skills and attention to detail
* Tech-savvy and able to learn new systems quickly
* Experience in a trades or construction business is highly advantageous
* Preferably Brisbane-based (for training and occasional catch-ups)
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Why You'll Love This Role
* Work from home – no commute, no rushing
* School-friendly hours (9:00am–2:00pm)
* Supportive, family-friendly culture – we understand kids get sick and life happens
* Be part of a business where your contribution makes a real difference
* Permanent Part-time / Full-time opportunities available for right candidate
Stage 1 – Mandatory Screening (Read Carefully)
To be considered for this role, applicants must complete the Stage 1 screening below.
Applications that do not follow the instructions exactly will not be reviewed.
How to Apply
1. Apply via
2. In your cover letter, answer each question below in order, using your own wording. Responses must follow the instructions exactly; applications that are incomplete, generic, or poorly presented will not progress.
3. Attach your CV as a PDF only, named exactly as follows:
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Stage 1 Questions
Instructions (must be followed exactly):
* Maximum 4 sentences per question
* For Question 4 only, use exactly 6 dot points
* Do not use the words: ensure, utilise, best practice
* Clear formatting and professional presentation are required
* Responses should reflect your own wording and work style
Questions:
1. Briefly outline your experience in an admin or office role within a trade, property, or service-based business.
2. Describe the types of systems you have worked with (job tracking, task management, accounting). What were you responsible for in them?
3. At Uziel Services, jobs that are ready must be booked within 48 hours. Explain your process to meet this requirement.
4. A quote has been sent and there has been no response after 3 days.
Respond using exactly 6 dot points.
5. A job has been approved and a deposit has been received, but the client is slow to respond and key information is still missing after multiple requests. Explain how you manage follow-ups, track the issue, communicate delays, and decide when to escalate or pause the job.
6. Multiple emails, calls, and urgent requests arrive at once. How do you prioritise without dropping tasks?
7. In one short paragraph, explain what "good admin" looks like in a busy electrical and air-conditioning business.
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Important Notes
* Attention to detail, written communication, and instruction compliance are critical for this role
* Applications that are vague, poorly formatted, rushed, or generic in wording will not progress
* This role is remote and highly process-driven
* Please do not call the office. Phone calls will not be viewed as initiative and will be considered a failure to follow the application instructions.