Join Our Team as a Medical Receptionist – Wangaratta
X-Ray Group | Part of the IDX Group
Why You'll Love Working With Us:
* Friendly and Supportive Team
* Training Provided
* Real Opportunity to Develop and Grow
* Leading Diagnostic Imaging Provider
About Us
The X-Ray Group, part of the IDX Group, is a well-established leader in diagnostic imaging services in the Albury/Wodonga region. With access to advanced technology including fully licensed MRI, Nuclear Medicine, Interventional Radiology, Ultrasound, and X-ray, we deliver high-quality care across five regional locations: Albury, Wodonga, Lavington, Wangaratta, and Yarrawonga.
About the Role
We're seeking a Medical Receptionist to join our friendly team at our Wangaratta site. As the face of our organisation, you'll play a vital role in delivering excellent customer service while supporting our medical staff and patients.
Key Responsibilities:
* Greet patients and manage front desk operations
* Handle phone enquiries with empathy and efficiency
* Schedule appointments and maximise bookings
* Provide patients with prep instructions, cost estimates and card requirements
* Process referrals and liaise with a multidisciplinary team, including Radiologists, Radiographers, Sonographers, and Admin Staff
About You
We're looking for someone who is:
* Experienced in medical reception or administration
* Compassionate, friendly, and professional in patient interactions
* Skilled in medical imaging terminology (or eager to learn)
* Organised with strong time management and data entry skills
* Confident with EFTPOS and cash handling
* Comfortable working independently and as part of a team
* Committed to professional growth
* Flexible to work across different sites (ideal, but not essential)
Benefits for You
* Enjoy a great work-life balance in regional Victoria
* Paid Parental Leave
* Staff Discounts on Imaging Services, Health Insurance & Gym Membership
* Monthly ADO (Accrued Day Off)
* Uniform Provided
* Learn from experienced staff and develop your knowledge
* Full-time role with in-house training
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.