【About JD Logistics】
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. "JoyLogistics" and "JoyExpress" are JINGDONG Logistics' international business brands.
【JD Star Program Overview】
The JD STAR Program, launched by in 2015, is an annual recruitment initiative targeting fresh graduates from top universities worldwide. This program aims to nurture talent by placing high-potential graduates in roles that support 's fast growing business and empowering them through extensive training and coaching. As a dedicated career development platform for sustained growth, it is tailored for graduates seeking professional advancement and career achievements.
【Work Location】
Warehouse: Block A, 391 Park Road, Regents Park, NSW 2143, Australia
【Job Responsibilities】
1, Develop and maintain strong relationships with assigned clients, serving as the primary point of contact to understand their needs and requirements
2, Identify opportunities to upsell or cross-sell products/services to existing clients, aiming to increase revenue and client lifetime value.
3, Collaborate with internal teams(e.g., sales, customer service, product, operations) to ensure timely delivrey of solutions and resolve client issues effectively.
4, Monitor client satisfaction, conduct regular check-ins, and address feedback or concerns promptly.
5, Track and report on client-related metrics (e.g., sales performance, retention rates) to management, and adjust strategies based on data.
6, Assist in onboarding new clients, ensuring a smooth transition and clear understanding of products/services.
【Job Requirements】
1, Bachelor's degree in business administration, sales, marketing, or a related field;
2, Strong understanding of sales principles, client lifecycle management, and business development strategies.
3, Excellent communication and interpersonal skills, with the ability to negotiate, present ideas clearly, and resolve conflicts effectively.
4, Analytical mindset to assess client needs, interpret sales metrics, and develop data-driven strategies for growth.
5, Ability to work independently and in a team, manage multiple clients simultaneously, and meet deadlines in a fast-paced environment.
6, Customer-focused attitude with a proactive approach to identifying client needs and delivering solutions.
7, Chinese and English language skills are a plus.