Who We Are
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. We support equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX-listed company with a goal to become Australia's largest convenience retailer. Combining Viva Energy Australia's extensive network of over 1,000 locations with SMGB's wholesale tobacco distribution, we offer our range of products and services on a grand scale.
There has never been a more exciting time to join our team as we aim to redefine the retail landscape in Australia.
More about you – Sales Assistant
The ideal candidate will have a customer-first mentality and a passion for creating a fun, authentic shopping experience. We value internal career growth and support our team. We are looking for someone who thrives in a busy, sales-driven environment and enjoys engaging with customers, even if it means a laugh or a dance-off
Your role:
1. Providing high levels of customer service and building strong rapport
2. Handling cash and Eftpos transactions accurately
3. Maintaining solid product knowledge across all business areas
4. Ensuring store standards, merchandising, and presentation are maintained
5. Working towards budgets, targets, and KPIs
6. Assisting with stock control and quality management
7. Following national legislation, WHS, and security guidelines
You will also have:
- A passion for meeting and exceeding sales targets
- Proven ability to work in a fast-paced retail environment
- A friendly, energetic personality
- A desire to deliver high-quality customer service
- A valid Police Check is required if you proceed to the interview stage
If you're passionate about customer service and want to build a career with an iconic brand, apply now
Experience life your way
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