Travel Consultant - FCM - North Sydney, NSW
Job no: 529372Brand: FCMWork type: Full time, HybridLocation: New South WalesCategories: Sales and Customer Service
Calling All Experienced Retail or Corporate Travel Consultants!
We're looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights.
At FCM, we provide highly individualized travel services for busy travellers. We are one of the world's leading corporate travel and expense management consultancies.
About the Opportunity: FCM Travel Consultant
As one of our team, you\'ll be working with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.
Our ideal candidate will have a minimum of 2 years corporate or leisure travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:
* Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
* Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
* Communication and relationship management with internal and external stakeholders
* Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
* Deliver on travel and requests within designated SLAs
All About You:
* A high level of attention to detail
* 2+ years experience as a Travel Consultant or Travel Manager
* High level of GDS proficiency, with a preference for Sabre
* Excellent communication, listening and presentation skills
* Demonstrated ability to work within a multidisciplinary team
* Ability to develop and grow strong relationships
* Great business acumen
What You\'ll Enjoy:
* 1st Year OTE $85,000+ pa plus super (comprising $55,000 base + uncapped monthly incentives + super)
* Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
* Our People: FCTG is an Equal Opportunity Employer
* Development: Individualised Learning & Development pathway options
* Access to LinkedIn Learning for ongoing skills development
* Exclusive Staff Discounts: 350+ retailers, health and wellness discounts, employee share plan and more
* Travel Discounts: Including family and friends
* Brightness of Future: Career opportunities in a network of brands and businesses across the globe
* Corporate Health Discounts: Health insurance plan discounts with partner providers
* Mental Health: Employee Assistance Program for staff and family
* Social: Awards nights, team-building and industry events, with opportunities to attend global conferences
* Giving Back: CSR program supporting charities, paid parental and volunteer leave
* Sustainability: Environmental initiatives in travel
Are you ready to elevate your career in corporate travel? Apply with FCM today!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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