Livingston Dental Care is seeking a dedicated and enthusiastic full-time Dental Receptionist/Front Office Coordinator to join our friendly team. Our current coordinator is moving on into a different roll, and we're on the lookout for someone with the skills and drive to step into this key role.
We require a candidate with dental experience. The ideal person will have exceptional attention to detail, great multitasking abilities, and a positive attitude with a willingness to help wherever needed
Job Responsibilities
As a Dental Receptionist, you will be the first point of contact for our patients, both on the phone and in person. Your role will be instrumental in ensuring smooth operations at our practice. Your primary duties will include:
* Greeting patients: Provide a warm and friendly welcome to all visitors.
* Managing appointments: Schedule, reschedule, and confirm patient appointments efficiently using D4W
* Handling inquiries: Answer phone calls and emails, providing information about our services and procedures.
* Billing and payments: Process payments, handle invoices, and assist patients with insurance claims.
* Administrative support: Keep patient records up to date and assist with other office tasks as needed.
* Ensuring a seamless patient experience: Deliver exceptional customer service to ensure patients feel valued and cared for.
Key Requirements:
* Previous experience in dental practice administration.
* Dental 4 Windows software knowledge ideal, however training will be provided.
* Strong attention to detail and excellent multitasking skills.
* Friendly, professional manner and a team player attitude.
* Are a good listener with excellent communication skills.
* Highly organized and do not work in a messy environment.
* Can achieve a set task in the time frame discussed.
* Enjoy Telephone communication with patients.
* Know the importance of a full appointment book each day and see this as a priority.
* Understand how important it is to arrive on time, stay on time and respect Patients time.
If this sounds like you and your keen to work in a supportive environment, we'd love to hear from you Please email your resume and cover letter to
Job Type: Full-time
Pay: $28.00 – $38.00 per hour
Expected hours: 38 per week
Work Location: In person