Job Profile:
We are seeking a dedicated customer relations professional to fill the role of Clinic Coordinator at our Lithgow clinic. This is an exciting opportunity for those who share our passion for helping individuals improve their hearing and overall quality of life.
This position plays a pivotal role in each clinic, contributing significantly to performance and enhancing customer experiences. We require an individual with exceptional organisational and customer service skills, who can work collaboratively with clinicians and hearing technicians to provide top-notch hearing healthcare outcomes for all clients.
* You will collaborate closely with clinical professionals to deliver high-quality client services and ensure seamless customer experiences.
* You will gain comprehensive knowledge of our products, services, competitive advantages, and government funding initiatives.
* With this expertise, you will adeptly apply tailored sales strategies to help clients access the best possible solutions, meeting their unique needs and preferences.
Skillset and Qualifications:
To succeed in this role, you will need to possess excellent communication, interpersonal, and problem-solving skills, as well as a keen eye for detail and ability to multitask efficiently.
You should be passionate about delivering exceptional customer service and have experience working in fast-paced environments where adaptability and flexibility are essential.
Benefits:
This role offers the opportunity to work in a dynamic team environment, collaborating with like-minded professionals who share your passion for making a positive impact on people's lives.
You will also have access to ongoing training and professional development opportunities, enabling you to continually grow and enhance your skills and knowledge.