About ForHealth
At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually.
As part of the ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, nurturing a strong and inclusive workplace culture, and, above all, ensuring exceptional patient care remains at the heart of everything we do.
The Role
We are seeking an experienced and passionate Regional Manager to manage a cluster of medical and Urgent Care centres across the ACT. This is a unique opportunity to join an innovative and growing organisation during an exciting period of transition.As Regional Manager you will be responsible for ensuring the effective running of our centre operations by leading and supporting the Practice Managers and their service team members to drive performance and growth within their centres whilst providing quality care. You will promote and coordinate and guide a culture that is aligned with our Company Values through the engagement and retention of patients, employees and Health Care Professionals. Key Responsibilities
Strategic Leadership & Risk Management
Drive forward-thinking operational practices by supporting the Practice Managers in implementing strategies that mitigate future risks and strengthen business performance.
Lead the rollout and monitoring of key projects, systems, and processes to ensure each Centre delivers on its strategic objectives.
People Leadership & Team Development
Coach, mentor, and empower Centre Practice Managers, Assistant Managers, and other team members to support a culture of excellence.
Maintain regular face-to-face engagement with Health Care Professionals to build strong relationships and ensure smooth clinical operations.
Operational Excellence & Patient Experience
Identify, implement, and review initiatives designed to reduce patient wait times and enhance the overall patient journey.
Monitor patient feedback and NPS scores to drive continuous improvement.
Financial Performance & Commercial Growth
Analyse budgets and P&L statements to identify opportunities for cost efficiencies and revenue growth, ensuring all financial targets are met or exceeded.
Collaborate with Regional Managers and the Business Development Manager to innovate and implement commercial initiatives.
Stakeholder Engagement & GP Support
Strengthen satisfaction and retention of General Practitioners by fostering collaborative, commercially effective relationships and delivering timely operational support.
Resource & Inventory Management
Ensure each Centre is equipped with the tools and resources required for efficient and compliant operations through effective purchasing and inventory management.
Culture, Compliance & Quality Delivery
Inspire a learning-focused, high-performance culture by setting KPIs, conducting annual development plans, and supporting professional growth.
Build networks and champion best practice by ensuring full compliance with Standard Operating Procedures and continuously enhancing service quality.
The Successful Candidate
Proven ability to develop and lead successful teams (candidates with regional management experience outside of healthcare are encouraged to apply)
Experience in effective operational management, business growth and improving customer service in a multi site environment
Passion for making an impact
Able to work both independently at onsite center visits, remote and as part of a multi disciplinary team
Perks & Benefits
Amazing healthcare perks which include:
20% off dental treatments for you and your family
Health insurance discounts
Fitness Passport – discounted gym benefits for you and your family
Attractive Remuneration package which includes 3 bonus programmes per year
24/7 access to a national leading Employee Assistance Program (EAP)
Free onsite parking at our medical centres.
Ongoing training, development and support that includes a fantastic induction into our Medical Centres.
Better work-life balance - No more night shifts
The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion.
If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now
ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).