Full Time Motel Manager – Dubbo, NSW
dhanlaxmi Corporation Pty ltd is hiring a Motel Manager role in Dubbo, NSW.
Apply now to be part of our team.
About the Client
Palm Dubbo is a popular motel in Dubbo, NSW.
They are looking for an experienced and competent Motel Manager to oversee their motel operations.
Position Overview
You will report directly to the Managing Director.
You will take on the role of Motel Manager which will involve communicating with guests and managing all staff.
To succeed you will need to have experience in hotel/motel management, be confident with being autonomous in your decision making and have a 'hands on' approach while leading a small team.
The position is full time with an annual salary set between $77,500 and $82,000 plus superannuation.
The role is based in Dubbo, NSW.
Preferred Qualifications
Flexible hours available
More than 4 years of relevant work experience required for this role
Expected salary: $77,500 - $82,000 per year
Responsibilities
Manage, organize and control overall accommodation, restaurant, and guest services of the motel.
Supervise and delegate duties to supervisors and prepare work schedules for them.
Supervise all sections and improvements in operation to identify opportunities to improve service standards.
Plan and organize departmental periodical training sessions for staff.
Ensure good communication and cooperation between front office department and other departments.
Perform all duties applicable to the night shift ensuring all reports, system checks as well as run of the day (date system change) are performed according to standards and motel requirements.
Control and manage expenses of all motel departments.
Liaise closely with Housekeeping to ensure that optimum number of rooms/suites are available and all incoming guests' requirements are met.
Actively take part in Sales Activity within the hotel including referral of leads to the Sales office.
Read all reservation correspondence prior to the guest arrival to understand their needs and wants, updating and correcting information in accommodation software accordingly.
Conduct regular inspections of areas directly under his responsibility.
Meet regularly with supervisors to convey all necessary information, concerning events taking place in the hotel, memoranda received, transfers and training procedures or instructions from management.
Meet on a monthly basis with all team members in the department to convey information and discuss technical queries and to solve any problems employees may encounter.
Monitor systems development processes to ensure successful project completion.
Requirements
Relevant tertiary qualifications in Hospitality or Hotel management (optional).
At least 5 years of relevant professional experience in a similar role.
At least 5 years of experience with accommodation software – Site Minder, RMS, Update 247.
At least 5 years of experience in managing daily hotel or motel operations, including front office, housekeeping, and guest services.
At least 5 years of experience leading a team and in staff supervision, scheduling, and performance management.
At least 5 years of experience in financial management, including budgeting, cost control, and revenue forecasting.
At least 5 years of experience in handling customer relations, resolving guest complaints, and ensuring service excellence.
Ability to perform the aforementioned responsibilities.
Ability to work under pressure to meet strict deadlines.
Excellent written and verbal communication skills.
The ability to multitask while maintaining a calm and efficient demeanor.
Enthusiasm, energy and a "can do" attitude.
2 contactable referees to be included in the resume.
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