- Manage and oversee the operations of the workshop, including planning, scheduling, and coordinating all servicing and repair work
- Ensure that all work is completed to the highest standards of quality and in a timely manner
- Perform maintenance, service and repairs
- Supervise and provide guidance to a team of technicians
- Liaise with customers to understand their needs and provide exceptional customer service
- Maintain accurate records of all work completed and ensure compliance with relevant industry regulations and standards
- Liaising with technicians to ensure parts availability for repairs
- Contribute to the overall growth and development of the business by identifying opportunities for improvement and innovation