About the Role
This leadership position is responsible for guiding a team to deliver exceptional customer experiences. The role requires actively participating in customer interactions, prioritizing performance goals and business priorities.
Main Responsibilities
* Develop and empower team members to achieve performance and developmental goals.
* Assist with recruiting, training, developing and retaining a diverse high-performing team.
The ideal candidate will work alongside others to execute strategy and deliver on business objectives. Drive business growth by planning and executing operational strategies within assigned functional areas.
Key Accountabilities
* Address customer and team member concerns, and partner with leaders when necessary.
* Maintain company policies and protect confidential information.
Foster an inclusive environment by respecting differences and having a curiosity to learn. Demonstrate values of inclusion and diversity in daily activities.