Primary Location
SA - Regency Park
Job Description Summary
This role is perfect for a candidate with administration and scheduling experience, strong attention to detail, proficient computer skills and excellent customer service.
About the Role
Service Stream's Utilities business unit are currently seeking an Administration officer based at our Regency Park (SA) office and reporting directly to the Assistant Contract Manager. Key responsibilities include data entry, reporting, customer contacts and other business and client requirements. The role also requires an element of dealing with field staff.
Nature of position: Permanent Full Time
Location: Regency Park, SA
Reporting Line: Assitant Contract Manager
Key Responsibilities
* Provide exceptional customer service to all internal and external stakeholders and consumers.
* Process Daily tasks such as rebilling customer accounts, customer contacts, recheck returns.
* Review field results and create audit files if required.
* Assisting readers utilising internal and client systems to locate meters and record anomalies reported
* Helping to meet the daily & weekly KPI's.
* Work well in a small team.
* Utilise the client as well as internal systems.
* Keen attention to detail.
* Proficient in MS office suite in particular Excel
* Any other duties as directed by the Energy & Water Management team.
Skills and Experience-
* Experience in an administrative or customer service role
* 12 months experience in an office environment
* Knowledge of Excel and database systems
* Good communications skills
* High attention to detail
Benefits
* Permanent, full time opportunity
* Focus on reward & recognition
* Supportive team culture
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.
Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.
Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities
Department
Administration
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.