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Customer service officer

Joondalup
On The Ball Personnel
Customer Services agent
Posted: 6 December
Offer description

Competitive salary – up to $71k package (pro-rata)

Part Time Hours: 25 hours/4 days, Monday & Thursday 8:45 am – 5 pm, Tuesday & Wednesday 10 am – 3 pm and Fridays off

50% subsidy on company Private Health Insurance

18 weeks Parental Leave for all new parents

Discounts to entire suite of products; Life, Pet and Travel Insurances

Internal growth opportunities

Fully paid training in Sydney

Work local – Joondalup, Perth

This is an awesome opportunity to work with one of the pioneers in the Australian private health insurance sector Our Client is seeking an individual that is able to ask great questions with sensitivity and empathy and providing advice on choosing the right healthcare products/services. This is a face to face role, so previous experience in similar roles would be desirable, such as banking or retail.


Main responsibilities

* Perform face to face, needs-based selling of health insurance, life and travel policies to customers
* Perform telephone and email sales including business development activities
* Provide first contact resolution in all customer interactions
* Maintain accurate membership information in accordance with the company policies and procedures
* Achieve and exceed sales and service targets


Skills Required

* Minimum of 6-12 months in upselling and cross selling sales experience required, such as retail etc.
* Be super techy in order to quickly learn complex computer systems
* Ability to adapt positively to frequently changing work practices and needs

This permanent part-time role has an immediate start and offers an excellent salary package and benefits based on previous experience. If you think this is a role for you, apply now through SEEK or feel free to call us on, if you need any more details. We would love to hear from you.

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