* Permanent, full-time position | Gladstone-based
* Work with a purpose-led team in this varied and rewarding position
* Play a key support role in delivering effective and engaging communications
The Company
Concentis is partnering with Gladstone Area Water Board (GAWB) to source a Communications Specialist who will provide considered advice and support the organisation's strategic design and implementation of communications and stakeholder engagement strategies.
Gladstone Area Water Board (GAWB) is a commercial Statutory Authority constituted under the Water Act 2000 whose purpose is to supply bulk water to customers in the Gladstone Region. GAWB manages a variety of assets including Awoonga Dam, a network of pipes and infrastructure such as pump stations and water tre, fish production facilities,atment plants. GAWB also operates and maintains recreational facilities and fish production facilities and stocking programs. The organisation is committed to the local and hands‐on relationships with their customers and community to drive continued operations which benefit the region. The company's vision is to deliver safe and reliable water services to enhance the liveability of the region.
About the role:
Reporting to the Communications and Community Relations Manager, this position supports the strategic design and implementation of communication and community engagement strategies. You will contribute to a positive organisational culture and protect and enhance GAWB's reputation through appropriate communication activities. You will support the delivery of corporate communications and community relations frameworks across the business as well as providing advice on communication and engagement with internal and external stakeholders.
For a flavour of what we do and how we present the organisation, check out our externally-facing channels – YouTube (@GladstoneAreaWaterBoard), Facebook and LinkedIn (Gladstone Area Water Board), www.gawb.qld.gov.au and Instagram (@AquacultureGladstone), www.aquaculturegladstone.com.au
As a team, we ensure there is a consistent brand narrative across all our channels (internal and external) so we maintain and build on our reputation. But change is constant and there's room for bright ideas on how we can continue evolving and improving the way we share content and deepen our audience understanding of our key messages.
The team is professional, hardworking, creative, always striving for best practice, customer and community orientated, and extremely collaborative and solutions focused. If this sounds like a good fit, we'd love to hear from you.
Your key responsibilities will include:
* Manage the flow of correspondence across dedicated channels, designed for the community to engage with GAWB on issues such as community complaints and complements
* Ensure regular reporting on communications and stakeholder engagement activities
* Develop and implement communication strategies and campaigns to engage stakeholders and the community, particularly in support of Capital projects
* Produce high quality internal communications through a fortnightly newsletter and ensure materials are aligned with organisational values and corporate identity
* Provide communications support and advice to leaders, with a focus on reputational risk mitigation
* Coordinate community investment and funding programs to ensure governance and return on investment
* Identify and respond to potential media relations issues in collaboration with the Communications and Community Relations Manager
* Support emergency management communication planning and execution
* Coordinate with external providers including designers, printers and consultants
* Contribute to the design and delivery of advertising materials and broader external communications
* Managing organisational merchandise including stock control
Essential experience/capabilities:
* Tertiary qualifications in Communications, Public Relations Marketing or a related discipline
* Demonstrated experience in developing and executing communications and stakeholder engagement strategies
* Exceptional written and verbal communication skills with experience across multiple print, digital and media platforms
* Strong interpersonal and stakeholder engagement skills including ability to work with leaders, media and the public
* Skilled in producing clear and concise written materials along with strong analytical skills
* Eligibility for CPRA or IAP2 membership
* Communications support for project management experience
* Graphic design experience
* Competitive remuneration with 12.75% super and access to a range of wellbeing benefits
* Opportunity to make a real community impact by assisting in shaping communications that directly engage and inform the Gladstone region
* Join a respected organisation with a strong reputation and long-term career opportunities
Supporting a Diverse Workforce
We welcome and support all applicants, from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and impairments, and people from different cultural and religious backgrounds. Concentis and the partners we work with, are Equal Opportunity Employers committed to ensuring a working environment where everyone feels included and is treated fairly with respect and equal consideration.
If this sounds like you, please apply with you CV today or reach out to Lauren Kirk or Grace Johnstone for a confidential discussion.
#J-18808-Ljbffr