Location: Tamworth, NSW, AU
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
Mining Product Support Representative | Gunnedah Region
Our Mining Sales team is seeking a dedicated and results-driven Mining Product Support Representative to join us on a full-time basis.
Reporting to the Mining Support Manager, you will provide direct support to WesTrac customers throughout the Gunnedah region. Your primary focus will be identifying and capitalizing on product sales opportunities, which will be uncovered through the analysis of equipment performance and key operational projects. Success in this role will rely on your ability to build and maintain strong customer relationships, gaining a deep understanding of their business drivers to ensure aftermarket share and revenue targets are consistently achieved.
This is a fantastic opportunity to become part of a knowledgeable and supportive team, with genuine prospects for professional growth and development. Alongside a competitive remuneration package, you'll receive a fully maintained benefit vehicle for both business and personal use, as well as access to an achievable commission scheme with attractive on-target earnings.
For internal purposes, this role is referred to as Mining Support Representative.
Key Responsibilities
Proactively engage in the identification and capturing of aftermarket sales opportunities to provide solutions according to customer needs
Oversee customer account management to ensure sales opportunities are captured whilst regularly reporting on customer fleet performance
Support key projects to ensure positive customer experience
Maintain and forecast data for sales opportunities leading to the execution of aftermarket sales strategies
Collaborate with WesTrac's technical specialists to support fleet performance and improvement opportunities
Engage in continuous improvement to identify potential opportunities within the business
Skills & Experience
Current Drivers Licence
Proven ability to meet sales targets within a customer facing role
Heavy Mining Equipment experience is highly regarded.
Excellent customer service skills with the ability to develop strong positive relationships with customers
Ability to problem solve whilst having well-developed analytical & negotiation skills
Excellent organisational and time management skills
Ability to work successfully in a team & individually, whilst developing strong working relationships
Advanced computer literacy skills – MS Office
Benefits
Made for More Rewards; discounts with major retail and travel providers
Opportunities for career development; over 40% of all roles filled internally
12 Weeks Paid Parental Leave (primary carer)
Ability to purchase additional annual leave
RDO opt in available
Annual Remuneration and performance review
Income protection covering you 24/7
Fitness Passport for the whole family
Refer a friend program – work alongside your mates and receive up to $3,000 for each successful referral
Discounted CAT products
Discounted private health insurance
On-boarding and welcome day at our head office in Newcastle
Apply Now
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact the Recruitment Team on and reference job number 4761.
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing