Overview
Claims Advisor – Commercial Property Claims Team. An exciting opportunity is available for a Claims Advisor to join a leading global insurer's Commercial Property Claims Team. This role provides the chance to manage property claims from start to finish while contributing to the success of a highly respected claims handling team.
ResponsibilitiesClaim Management
* Manage a portfolio of property claims from inception to resolution, ensuring accurate data and reserves.
* Develop and implement clear strategies for claim resolution, communicating effectively with customers.
* Maintain internal diaries for follow-ups, closures, and ensure claims are handled in accordance with best practices.
* Make payments as necessary to settle and close files efficiently.
* Ensure claims are managed within required service levels to meet customer expectations.
* Adhere to industry standards and guidelines, including GICOP and CAT GiCoP requirements.
* Maintain high internal Quality Assurance standards.
* Address and resolve complaints using the company's disputes framework.
* Manage claims under the Large Loss handling framework.
Team Support
* Provide support to the wider Property Claims Team, particularly during high-demand periods such as storms and catastrophes, and cover for colleagues during periods of leave or illness.
* Authorise peer payments and referrals within the claims handling framework.
* Manage phone lines during surge phone periods.
Other Responsibilities
* Complete mandatory training and attend meetings/workshops as required.
* Liaise with key stakeholders, including Assessors, Hydrologists, Builders, and Solicitors.
* Some travel may be required for site visits.
Benefits
* Work with a leading global insurer known for its excellent claims handling reputation.
* Hybrid working model – 3 days a week in the office with outstanding facilities.
* Potential opportunities for career growth and development.
* A supportive work environment focused on employee development and success.
Why Join?
This is a fantastic opportunity to advance your career with a respected player in the insurance industry. Our client is committed to supporting the development of its employees and provides a dynamic, supportive environment for growth.
How To Apply
If you are ready to take the next step in your career and make a meaningful impact in claims management, apply now!
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