At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: We are seeking a Senior Client Trainer to drive high-level product adoption and digital excellence across our client base, with a specific focus on supporting our large-scale franchise strategy. As a high-impact training expert and technical enthusiast, you will serve as the technical lead within the training team, ensuring our educational content, specifically through Cotality Campus, is world-class and technically robust. You will operate with a high degree of autonomy, managing your own client schedule and travel while acting as a technical anchor for your peers and a trusted advisor to your clients. If you are commercially minded and thrive on turning complex technical concepts into actionable insights that deepen client partnerships, we want to hear from you. What You Will Be Doing: Deliver expert-led training sessions that empower clients to maximize their use of Cotality’s digital suite. Lead the technical evolution of Cotality Campus, ensuring content is accurate, engaging, and strategically aligned. Drive departmental revenue by identifying and securing opportunities for paid, bespoke training engagements. Mentor the wider training team by providing technical oversight, coaching, and standardized best practices Collaborate with Sales and Client Success teams to align training programs with major account goals and franchise strategies. Measure and report on impact, ensuring success leads to higher NPS, increased retention, and growing professional services revenue. Job Qualifications: What You Will Bring: Essential: Extensive Experience: Previous success in a senior training or client-facing technical role, ideally within SaaS or Real Estate Tech. Technical Proficiency: Strong experience with digital learning platforms (LMS) and the ability to master complex software suites quickly. Sales Acumen: Proven experience in upselling, "passive selling," or managing billable/paid professional services Communication Mastery: Exceptional presentation skills with the ability to command a room or digital call with authority and empathy. Mobility: A valid Driver’s License and a reliable car for travel to various client locations. Problem-Solving Mindset: A "Player-Coach" mentality with the ability to navigate digital complexities and simplify them for diverse audiences. Preferred: Strategic Vision: Ability to see how individual training sessions fit into a broader franchise strategy and the long-term growth of Cotality Campus. Commercial Confidence: Comfort in discussing ROI and turning standard training queries into paid engagement opportunities. Mentorship Skills: Experience in providing peer mentorship and session quality oversight to level up a team's technical skills Why Join Cotality? Cotality has a culture of collaboration- we champion ownership, initiative and leadership! To support your whole self, our benefits are built to help you thrive at work and in life. In addition to modern offices across Australia and New Zealand, our hybrid working model provides you with the opportunity for flexible working conditions that work best for you and the business; 10 half days of Wellbeing leave each year to help you recharge and access to our Employee Assistance Program; $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more; Generous Parental leave offering, $750 AUD in Baby Bucks and our peer recognition turned into rewards program - Bravo! Free subscription to the Calm app as well as other mindfulness tools, online health and nutrition courses; Complimentary access to Australia’s most comprehensive property research platforms including RP Data and exclusive employee-only market updates and access to the industry’s best property experts; Two community and volunteer leave days each year to support meaningful causes and our charity partners. Cotality's Diversity Commitment: Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Equal Opportunity Employer Statement: Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug-free workplace free from discrimination, harassment, and bullying. Please apply on our website for consideration. Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. 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