About the Role
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As a senior leader, you will oversee two stunning coastal resorts, building on existing strong foundations. Your focus will be on fostering a collaborative and positive culture that inspires pride, connection, and commitment to success.
You will lead the continued implementation of processes, products, and services that align with strategic goals while ensuring compliance with regulatory standards. Innovation and efficiency will be at the forefront, championing a guest-first mindset that enhances satisfaction, encourages repeat visits, and delivers memorable stays.
Your leadership will help the team embrace opportunities for improvement while celebrating achievements that make our resorts stand out.
About You
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The successful candidate will be able to:
* Demonstrate strong business acumen
* Lead a team established within the existing resort transitioning to learn best practices (facilitate change)
* Drive a safety-first culture
* Lead operational excellence with a focus on guest engagement
* Establish strong guest relationships
* Develop strong partnerships to achieve results aligned with company objectives
* Influence and inspire others to deliver to company objectives
Essential Requirements
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This role requires:
* First aid certificate
* Current driver's license
* Experience in facility management
* Experience in people management and workforce planning
* Experience in tourism or hospitality desirable but not essential
Benefits
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In addition to a competitive salary, you will have access to:
* On-site accommodation
* Two free nights' accommodation
* Generous discount on personal travel to our resorts
* Friends and family discount
* Parental leave gap payment
* Salary sacrifice and novated lease options
* Excellent wellbeing initiatives including Employee Assistance Program, annual flu vaccinations, and Personal Plus Leave
* Activities and events that foster a sense of connection and belonging
* Comprehensive education and development program
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