Job Overview
We are seeking a highly skilled Customer Service Representative to fill a key role in our organization. This is an exciting opportunity for a motivated professional to join our team and contribute to delivering exceptional customer experiences.
The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a proven track record of success in customer-facing roles.
* Respond to customer inquiries via various channels, including phone, email, and chat
* Resolve customer complaints in a timely and professional manner
* Collaborate with internal teams to drive sales growth and promote products and services
Requirements
* Minimum 2-3 years of experience in customer service
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Strong knowledge of customer relationship management software