Customer Service Representative Job Description
We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
In this role, you will be responsible for:
* Providing prompt and courteous service to customers
* Resolving customer complaints and concerns in a professional manner
* Maintaining accurate records of customer interactions
* Working collaboratively with other team members to achieve business objectives
To succeed in this role, you will need:
* A high school diploma or equivalent
* Previous experience in a customer-facing role
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
We offer a competitive salary and benefits package, including:
* Competitive hourly rate
* Generous employee discount
* Employee Assistance Program
* Winter appreciate program
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.