Job Title: Team Lead - Store Operations
About the Role:
* The successful candidate will lead their department in delivering exceptional customer experiences, maintaining high merchandising and visual standards, and driving sales results.
* A key focus area will be coaching and developing team members to provide outstanding service and support the management team in achieving financial goals.
* Strong communication skills are essential for collaboration with internal stakeholders, including back-of-house teams, to ensure seamless product availability and delivery of store visual excellence.
Requirements:
* Candidates should possess 2-3 years' experience in retail or a related industry, demonstrating a proven track record of driving KPIs and communicating effectively with all stakeholders.
* A strong passion for creating an amazing service experience and culture for customers is crucial.
* Excellent time management skills are necessary to prioritize daily tasks efficiently.
What We Offer:
* An exciting opportunity to work with top brands in the sports fashion market.
* A referral bonus scheme is available to valued employees.
* Ongoing training and development will be provided to help you grow professionally.
* The potential to progress across various areas of the business is vast.
* An attractive staff discount scheme allows you to treat yourself to great deals.