Optical Assistant Role
We are seeking a highly skilled and experienced Optical Assistant to join our dynamic team. Our Optical Assistants play a vital role in delivering exceptional customer service and assisting with frames selection.
The role involves managing appointments, adjusting and fitting customers' frames, ensuring merchandising standards are met, and working regular weekends. To succeed in this role, you will need previous experience in a customer service/retail environment, excellent verbal and written communication skills, and the ability to build genuine relationships with colleagues and customers.
This is an excellent opportunity for individuals who possess strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. If you have a passion for providing outstanding customer experiences and are looking for a challenging and rewarding career, please apply.
1. Key Responsibilities:
2. Provide high-level customer service and assist with frames selection.
3. Manage appointments and ensure efficient workflow.
4. Adjust and fit customers' frames to meet their needs.
5. Maintain merchandising standards and ensure visual displays are appealing.
6. Work regular weekends and be flexible with hours.
7. Develop and maintain relationships with customers and colleagues.