MOTEL MANAGER – IMMEDIATE START
Live and Work by the Beach | Surfside 22 – Wollongong
Are you passionate about hospitality and ready to lead the day-to-day operations of a stylish, boutique beachside motel? Surfside 22 is seeking a dedicated and motivated Motel Manager to join our team and oversee our modern, automated 16-room property in beautiful Wollongong.
About The Role
As Motel Manager, you'll take ownership of delivering an outstanding guest experience while managing bookings, supervising housekeeping and maintenance, and ensuring smooth daily operations. This is a hands-on role with a focus on service, efficiency, and maintaining high standards across the property.
Key Responsibilities
1. Oversee guest check-ins, check-outs, and provide excellent customer service
2. Manage bookings and room allocations across OTAs and direct channels
3. Operate the Property Management System (PMS) – experience with MEWS a plus, but not essential
4. Apply dynamic pricing and basic revenue management strategies
5. Supervise housekeeping and maintenance teams to ensure a spotless, welcoming property
6. Handle guest inquiries and special requests with professionalism
7. Monitor inventory and coordinate ordering of supplies
8. Respond to after-hours guest needs and emergencies as required
9. Ensure compliance with health, safety, and cleanliness standards
Key Requirements
1. Previous motel or hotel management experience preferred
2. Strong communication, problem-solving, and organisational skills
3. Ability to work independently and think on your feet
4. Flexibility to work weekends, public holidays, and after-hours
5. Friendly, approachable, and guest-focused attitude
What We Offer
1. Competitive salary
2. Work in a stunning coastal location
3. Opportunity to lead a unique, boutique motel with strong support from ownership
4. A positive, professional, and collaborative work environment
Ready to Take the Next Step?
If you're excited about hospitality and ready to manage a beautiful, beachside motel, we'd love to hear from you.
Apply now and join the Surfside 22 team
#J-18808-Ljbffr