**Job no**: 998410
**Work type**: Full-Time
**Location**: Sydney - North
**Categories**: Store Management
As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.
**Key responsibilities**
- Drive a customer centric culture, creating a warm and meaningful instore experience
- To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business
- Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
- Inspire and empower your team through collaborative leadership, training and development
- Work collaboratively with other Concession, Floor Managers and Cluster Managers
- Embody our key cultural values of;
**Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.**
**Attributes you possess**
- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Proven experience in managing a fast paced retail, hospitality or similar business
- Ability to manage budgets, interpreting financial reports and generating efficient rosters
- Experience managing the performance, productivity, training and development of a large team
- Operational excellence, experience with stock control and visual merchandising
- Ability to build strong relationships with stakeholders across the business.
**Why work for us**
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.
**About us**
For over 40 years now, POLITIX has helped men make their mark. Getting to know the person behind the suit, the blazer, the shirt - and dressing them in garments that pair skilful design with time-honoured craftsmanship.
The end result? A wardrobe that offers the ultimate fit - and elevates his personal style too.
Today, we continue to set a higher standard for expert tailoring, sustainable garment-making and customer service. And we see every occasion - no matter the dress code - as another opportunity to explore and express your unique style. So you can leave a lasting impression on everyone you cross paths with.
So how are we helping you make your mark?
**Advertised**: 23 May 2025 AUS Eastern Standard Time
**Applications close**: 27 Jun 2025 AUS Eastern Standard Time