We are seeking an experienced professional to support the efficient operation of a high-performing shopping centre. This is a key role focused on driving both the day-to-day functionality and the long-term financial performance of the asset.
Key Responsibilities
* Contractor Coordination: Support the effective coordination of on-site contractors, fostering strong working relationships and ensuring service standards and KPIs are consistently achieved; maintain open communication with key stakeholders and internal teams to drive collaboration
* Budgeting and Forecasting: Contribute to budgeting and forecasting activities within required timelines, ensure all compliance and reporting obligations are met, and manage follow-up on incidents or emergency events efficiently and professionally
* Safety Culture: Promote a safety-first culture by following all company policies and maintaining high operational standards
* Customer Focus: Champion a customer-focused approach, helping the team understand service expectations and continuously identify opportunities to refine and enhance processes
* Team Development: Take an active role in team development through ongoing training, performance monitoring, and regular reviews to meet business expectations and support professional growth
Required Skills and Qualifications
* Facilities Management: Solid background in facilities management, ideally within retail, property, or a related sector
* Data Analysis: Strong attention to detail when working with data, both in its analysis and reporting
* Communication Skills: Excellent communication skills, with the ability to engage and negotiate effectively with a range of stakeholders
* Microsoft Office: Proficient in using Microsoft Office applications with confidence and efficiency
* Organisational Skills: Well-developed organisational skills, with the ability to manage time effectively and prioritise tasks in a busy environment
Benefits
* Extra Leave Days: Extra leave days each year to focus on well-being, volunteering, or study commitments
* Paid Parental Leave: Paid parental leave, plus a return-to-work bonus to support your transition back
* Annual and Personal Leave: An additional five days of annual and personal leave for a greater work-life balance
* Salary Packaging Options: Access to salary packaging options to help make the most of your income
* Social and Team Events: Regular social and team events to stay connected and celebrate success