Job Title: SAP Walkme Consultant
VISEO is seeking a skilled and proactive consultant with strong SAP experience to lead the design, implementation, and optimisation of digital adoption strategies across our customers' SAP Upgrade Programs.
Key Responsibilities
1. Design and Development: Design, build, and maintain WalkMe solutions tailored to SAP modules (e.g., SAP S/4HANA, SuccessFactors, Ariba).
2. Collaboration and Content Creation: Collaborate with business units to identify user pain points and develop WalkMe content that simplifies complex SAP processes.
3. Usability Testing and Feedback: Conduct usability testing and gather feedback to continuously improve client-side WalkMe deployments as needed.
Strategy & Stakeholder Engagement
1. Partnership and Alignment: Partner with SAP functional teams, business analysts, and training departments to align WalkMe initiatives with business goals.
2. Digital Adoption Strategies: Develop and execute digital adoption strategies to improve SAP user engagement and reduce support tickets.
3. Performance Metrics and Reporting: Present WalkMe analytics and performance metrics to stakeholders, highlighting ROI and adoption trends.
Technical Integration & Support
1. Seamless Integration: Ensure seamless integration of WalkMe with SAP environments, including web-based and Fiori interfaces.
2. Platform Updates and Enhancements: Stay current with WalkMe platform updates and SAP enhancements to ensure compatibility and innovation.
Required Qualifications
* Proven experience implementing WalkMe in enterprise environments.
* Strong functional knowledge of SAP modules (e.g., SAP S/4HANA, SuccessFactors, Ariba, SAP Fiori).
* Familiarity with SAP user roles, workflows, and common business processes.
* Excellent communication and stakeholder management skills.
* Ability to work independently and manage multiple projects simultaneously.
Preferred Qualifications
* WalkMe Certified (Builder, Editor, or Admin).
* Experience with other DAPs or user experience platforms.
* Background in change management or digital transformation.
* Experience in training or instructional design.