**THE OPPORTUNITY**
**Due to the imminent growth and expansion of our client's business we are seeking a mature, experienced Sales and Administration Assistant to assist in the daily running of a modern self-storage facility in Abbotsford. You will be needed from 0830-1700 on Monday to Friday and - occasionally - on Saturday. Initial training will take place in their Moorabbin facility after which you will assume responsibility for the site in Abbortsford. This role will suit a switched-on go-getter who loves dealing with people and relishes the challenge of growing their customer base.**
**WHAT WE OFFER**
- Secure long-term employment with a successful and growing business
- A generous salary and very pleasant working conditions
- The support of a small, friendly, dedicated team
- Full training and opportunities for ongoing growth and advancement
- Free onsite parking
**WHAT YOUR DAY WILL LOOK LIKE**
**This is an interesting and varied role which will draw on your excellent customer service, admin and sales skills as you:
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- respond to the needs of existing customers
- liaise with customers and help them satisfy their self-storage needs
- sign up customers, take payments and update customer records
- ensure customer loyalty by offering exceptional follow-up service and support
- take an active interest in securing new customers
- be the face of the business by delivering friendly, flawless, customer care.
**OUR IDEAL CANDIDATE:
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**To be successful in this role you will need a range of practical skills and experience including:
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- Fast accurate typing
- Flawless written and spoken English
- A clear, confident telephone manner
- Strong admin and computer skills including proficiency in Microsoft Office
- Experience in (or an aptitude to learn/use/update) our client's CRM software
- Although not essential, a background in real estate or property will be very highly regarded.
**As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:
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- Someone who likes to learn and take ownership
- Team-orientated with a strong sense of responsibility
- Someone with common sense, resourcefulness and initiative
- Someone who displays a strong attention to detail
- An empathetic "people person" who prides yourself on delivering high quality customer care
- Someone with good problem solving and conflict resolution skills.