Key Responsibilities:
* Perform daily invoicing to ensure accurate and timely billing of customers.
* Post customer payments, including checks, ACH transactions, and wire transfers, to the appropriate accounts.
* Maintain and organize sales tax exemption forms, ensuring compliance with regulations.
* Process credit card payments efficiently and accurately.
* Handle ongoing correspondence with customers, addressing questions, disputes, and account inquiries.
* Conduct collection calls and emails to follow up on overdue accounts, ensuring prompt payment while maintaining positive customer relationships.
* Generate and process monthly account statements to send to customers.
* Collaborate with internal departments to resolve billing discrepancies or other accounts receivable issues.
Requirements and Qualifications:
* Proven experience in accounts receivable or a similar role.
* Proficiency in ERPs and Microsoft Office Suite, particularly Excel.
* Strong attention to detail and accuracy in data entry and financial recordkeeping.
* Excellent communication and interpersonal skills for customer interactions.
* Ability to prioritize tasks and meet deadlines in a fast-paced environment.
* Knowledge of sales tax regulations and exemption requirements is a plus.
Certifications and Education:
* High School Diploma and 3+ years progressive accounts receivable experience.
* Associate's degree preferred