Are you passionate about making a real impact in people’s lives? We're searching for a dedicated Financial Capability worker to join our supportive, energetic team, empowering individuals facing financial challenges.
If you have a solid grasp of budgeting, financial literacy, and a heart for helping those affected by disadvantage, we want to hear from you! Bring your optimism, trauma-informed approach, and expertise to a role where you’ll be transforming lives.
As part of a vibrant team of financial counsellors and capability workers in a multi-disciplinary organisation, you’ll play a key role in helping people not just survive but thrive!
About the job
Role location: Slacks Creek
Role type: Permanent, full-time
Pay range: $88,381 to $95,095 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available
In this role you will:
* Empower individuals in financial hardship by providing one-on-one support to help them create sustainable budgets, overcome financial challenges, access resources, and build essential money management skills.
* Lead community education sessions aimed at boosting financial literacy and equipping people with the knowledge to take control of their finances.
* Collaborate with a range of services, including financial counsellors, homelessness support, domestic and family violence, and employment services, to deliver holistic, wraparound solutions for those in need.
* Partner with local organisations and community groups to connect with individuals early, preventing financial issues from escalating.
* Support vulnerable groups, including domestic violence survivors, Centrelink recipients, and newly arrived migrants, to proactively address and resolve financial challenges before they deepen.
About you
Aside from meeting the key capabilities outlined in the related role description available from the link below, you’ll be a great fit if:
* you’re driven by a passion for helping people overcome financial challenges and empowering them with the skills to take control of their money.
* you have a solid understanding of budgeting and case work, and you’re experienced in supporting individuals facing vulnerability with care and empathy.
* You are qualified in financial literacy and excited to grow your expertise through additional training, ready to make a real difference.
* your outlook is optimistic, trauma-informed, and non-judgmental, ensuring every person you support feels heard and respected.
* you thrive in a collaborative, multi-disciplinary team that’s dedicated to helping people succeed and reach their full potential.
Experience and qualifications
* Completed Certificate III in Community Services (or equivalent experience/RPL)
* Completion of (or willingness to complete) the following financial literacy education units or equivalent:
* CHCFLE301A – work with clients needing a financial literacy education;
* CHCFLE302A – educate clients in fundamental financial literacy skills; and
* CHCFLE303A – educate clients to understand debt and consumer credit.
https://www.yfs.org.au/wp-content/uploads/2026/01/HR13_RD_FinancialCapabilityWorker_v2_0126_102967.pdf (copy and paste pathway into your browser)
Interested?
Apply with your resume and a one-page covering letter outlining what you will bring to the job.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
Contact Mel E on 07 3826 1500 if you want to talk about the role.
Closing date: This position will remain open until filled.
Interviews will be scheduled for times agreed with applicants.
Company Overview
About us At YFS, we make a real difference to the lives of people living in Logan and surrounding areas. We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives. In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits. We’re serious about your professional development. And we empower each other to make decisions and try new ways of working. Depending on your role, we support flexible work arrangements. We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking. To find out more about working with us, head to https://www.yfs.org.au/work-for-us/.