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Retail operations manager

Sydney
Jll
Posted: 14 September
Offer description

JLL supports the Whole You, personally and professionally.

Have you ever walked into a building or a shopping centre and just enjoyed being there? You don't know why, or what makes it different - you just know you'd like to work, shop, or visit there more? Well, we're proud at JLL to say we're the ones who make that happen

An exciting opportunity is available for a dynamic and proactive Operations Manager to join our renowned Property & Asset Management team, managing a portfolio of retail assets.

You will provide support in the management of contractors, the co-ordination of works within the shopping centres, statutory compliance, procedures, and risk management with an emphasis on building and maintaining superior client relationships.

A snapshot of the role.
Supervising the activities of engaged contractors to ensure a suitable environment for customers, staff, tenants, and confirming all services operate effectively and safely

Confirming that the services engaged and purchased are within the budgeted costs

Assist in the delivery of any capital projects and tenancy delivery

Mechanical / Operational understanding within a Shopping Centre environment

Managing annual operational budgets. Contributing to the business planning process

Management of Risk and WHS Legislation

Being proactive in communicating with tenants formally and informally to gain insights, key drivers and respond to any relevant issues promptly

Working effectively in a team environment ensuring you maintain consistency and support to all colleagues and our clients as required

Sound like you? This is what we're looking for.

You absolutely thrive working with a variety of clients/ tenants and enjoy working in a team environment as well as autonomously.

Positive and tenacious in your daily approach, customer service is your key priority, and you can communicate effectively both verbally and in writing.

Having the ability to be proactive and able to identify potential risks through compliance with OH&S is essential. You keep on top of things and can also oversee budgets, cut operational costs, and incur savings during the process.

What JLL can offer you.

Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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