At EIL Global, we are seeking a proactive Junior Desktop and Network Support Specialist to join our part-time team based in Brisbane. As a vital member of our support team, you will be responsible for ensuring seamless IT operations by providing exceptional desktop and network support.
This role demands a strong approach to troubleshooting and an eagerness to learn and grow within a dynamic IT environment. You will work closely with the IT team to deploy, image, and reimage desktops and laptops, ensuring quick rollouts and optimal network performance.
Key Responsibilities:
* Provide first-level support to desktop users and ensure effective troubleshooting of issues promptly
* Assist in the management and maintenance of network infrastructure to guarantee business continuity
* Utilize remote desktop software to resolve support incidents efficiently and enhance user experience
* Manage user accounts and security settings via Active Directory, maintaining enterprise security standards
* Perform regular maintenance and repair of hardware, ensuring readiness and functionality
Required Skills:
* Excellent troubleshooting skills for Windows OS
* Experience in Active Directory management
* Proficiency in remote desktop software like TeamViewer
* Strong knowledge of Microsoft 365 administration
* Competence in network configuration and diagnostics
* Experience in hardware repair and maintenance
* Familiarity with SCCM (System Center Configuration Manager)
* Skills in imaging and reimaging desktop systems
Benefits:
As a Junior Desktop and Network Support Specialist, you will have the opportunity to develop your technical skills and contribute to the success of our organization. We offer a supportive work environment, opportunities for growth and development, and competitive compensation packages.
Why Work With Us:
We are a dynamic and innovative organization that is passionate about delivering high-quality solutions to our customers. Our team is dedicated to excellence, and we are committed to creating a positive and inclusive work environment. If you are looking for a challenging and rewarding career opportunity, join us today!