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Help desk manager: customer support

Melbourne
Rauland Australia and New Zealand
Customer Support
Posted: 22 January
Offer description

A trusted leader in healthcare technology is seeking an experienced Help Desk Manager to lead and optimize customer support operations in a dynamic environment. The successful candidate will ensure every enquiry and incident is handled with excellence, driving service quality and customer satisfaction. In this role, you will lead a dedicated team, monitor performance metrics, and act as a key escalation point for complex issues. Join a supportive workplace that values professional growth and innovation.
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