About this role
We're seeking a highly organized and dynamic administration professional to lead and streamline administrative functions. This multifaceted role blends frontline support with finance, procurement, and operational coordination.
Key Responsibilities:
* Provide exceptional customer service as the first point of contact for all visitors.
* Coordinate visitor and contractor access in accordance with health and safety protocols.
* Administer staff and resident identification badges and maintain accurate records.
* Maintain and update resident documentation throughout the admission and discharge process.
* Oversee document control systems, including formatting, distributing, printing, laminating, and scanning site materials.
* Assist with audit preparation and onboarding activities for new staff and residents.
* Process invoices, manage petty cash transactions, and handle resident receipts using ARMS and Epicor systems.
* Support financial reporting and procurement tracking activities.
* Monitor stock levels, raise purchase orders, and manage supply deliveries according to purchasing protocols.
* Execute banking procedures such as bond cheque processing and finance documentation submission.
* Submit, track, and follow up on facilities maintenance requests via the MyBuildings system.
* Collaborate with staff to manage rosters and communicate schedule changes.
* Maintain a clean and well-stocked café environment for staff and residents.
Requirements:
* Demonstrated experience in administration, preferably in a busy service environment.
* Proficiency with systems such as Epicor, ARMS, and Microsoft Office.
* Excellent multitasking skills and attention to detail.
* Professional communication and confident frontline service.
* Strong teamwork and problem-solving approach.
Benefits:
* Competitive remuneration aligned with your skills and experience.
* Part of a values-driven not-for-profit organization.
* Access to exclusive employee benefits and discounts.
* Salary packaging options available.
* Discounted health insurance options.
* Employee Assistance Program providing free counseling services.
* Free on-site parking.
Why join us:
Make a meaningful difference in the lives of residents by contributing to a purpose-led organization.