Digital Communications Manager
Sydney | Hybrid (3 days in office)
Full-time | Permanent
Salary: $105k - $110k + Super ($120k package)
Make your mark in a newly created role, shaping how an entire industry hears from us.
We're recruiting for a national peak body representing the finance industry - from fintechs to fleet providers and consumer lenders. They're creating a brand-new Digital Communications Manager role to elevate how they engage with their members - more personalised, more timely, more strategic, and more aligned with the fast-paced policy and advocacy work happening across the organisation.
If you're a savvy, hands-on marketer who can translate technical information into relevant, digestible, member-centric content - we'd love to meet you.
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What You'll Do
Working closely with the Executive Director, Member Engagement, you'll take ownership of our digital communications program, including:
Lead and evolve member communications
* Deliver a refreshed, member-first communications strategy that's personalised, timely and relevant.
* Oversee regular newsletters - including the weekly news edit and monthly CEO message - ensuring content is sharp, digestible and aligned with our authentic voice.
Create high-quality content across channels
* Write clear, compelling communications around industry news, policy developments, and advocacy updates.
* Shape digital & social strategies, and deliver content for email, website, LinkedIn and other digital touchpoints.
* Develop visual content - infographics, social content, presentations, and video & podcast content.
Strengthen our digital footprint
* Manage day-to-day website content, ensuring accuracy, UX and SEO best practice.
* Guide and enhance our social media strategy; with support from the social media coordinator to implement.
* Plan and execute digital campaigns tied to policy initiatives, events, and industry moments.
Build clarity from complexity
* Work cross-functionally to understand priorities and help 'join the dots' for members.
* Assess what news, insights or updates matter most - then help translate them into clear, actionable comms.
* Use analytics (with support from our data analyst) to understand what's resonating and refine our approach.
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Who You Are
We're looking for someone with 3-5 years' experience in communications & digital marketing - ideally with exposure to financial services or policy-heavy environments.
You'll thrive here if you're:
* A strong writer who can turn complex policy information into crisp, useful communications
* Comfortable balancing strategy with hands-on delivery - you're a doer who gets things out the door
* Digitally fluent - confident using Canva, CRM platforms (Dynamics 365), and basic design tools
* Experience in the finance sector is highly regarded
* Curious, adaptable, and ready to pivot as priorities shift
* Able to hold your own - with good judgement, a collaborative mindset, and the backbone to recommend a better way forward